Agenda

Reinventing Supply Chain to Meet New Customer Priorities

Day 2 – June 1, 2022

10:00 am

- 10:40 am

Speakers:

Mark Petrie

Executive Director, Retail & Consumer Research

CIBC Capital Markets

Liz Wilson

Head of Customer Fulfillment

IKEA Canada

Clint Mahlman

President & COO

London Drugs Limited

Rosie Pouzar

Chief Operating Officer

Sephora Canada

At the heart of any business are its customers. However, urgent and continued disruption to supply chains worldwide have required innovation to ensure that the needs and evolving expectations of customers are met. This panel of leaders from renowned Canadian organizations will look at how retailers are resolving present roadblocks, finding fruitful roles for technology, and empowering consumers to shop in new ways.