Clint assumed the role of Chief Operating Officer in 2011, was named Executive Vice President in 2014, and in 2018 became President and COO. In his 36 years with London Drugs, Clint has made a lasting impact on many aspects of the business. From part-time stock person to President, Clint has served in a wide range of store and head office roles, enabling him to develop a 360-degree perspective of the business. He is known for his passion for understanding how customer and employee behaviour drives merchandising and operations.
He spearheaded the award-winning sustainability and recycling initiatives that have put London Drugs at the forefront of retail in North America. Clint was responsible for the development of early versions of London Drugs’ first management training programs, and for the first Process Re-Engineering initiative. He helped design many of the sales and service initiatives, e-Commerce and loyalty concepts that London Drugs is known for throughout the industry.
Clint has been asked to contribute in advisory roles and delivered keynote presentations to industry
and government on future trends, service, technology integration, human resources, supply chain issues, and sustainability practices. He has contributed his time and expertise to many environmental stewardship causes: he is a former board member for the national Electronic Product Recycling Association, past board member of the Recycling Council of BC and past chairman of the board of directors of that organization, and a past board member of the Ontario Electronic Stewardship organization.
Clint is currently a board member of the Retail Council of Canada and also sits on the Advisory Committee for the University of Alberta’s School of Retailing.
Clint was selected as one of BC Business Magazine’s top 20 Most Influential People in British Columbia 2013. In 2017, Clint was selected, with London Drugs, as the Retail Council of Canada “Distinguished Retailer of the Year”.
During his time as President & COO, London Drugs has been recognized by Forbes Magazine as one of Canada’s best employers for four years in a row, and multi-year winner of BC’s Most Trusted Brand, and BC’s most loved brand (of any industry) for a number of years.
During the COVID-19 pandemic, Clint has been highly engaged with many national and provincial industry responses to the pandemic through Retail Council of Canada special committees, and a number of direct consultations with Federal and Provincial government officials to advise and support their responses to public health.