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</html><description>Known for innovative products and a strong stance on animal testing and ethical campaigning, Lush is challenging modern assumptions about how retailers connect with community. After the bold move of deactivating global social media accounts Lush has innovated their approach to building and connecting with consumers. In this session, Carmen Ip, Communications and Operations Manager, [&hellip;]</description><thumbnail_url>https://events.retailcouncil.org/dtl/wp-content/uploads/sites/12/2021/12/190528_Store2019_063-HiRes-scaled-1.jpg</thumbnail_url><thumbnail_width>2560</thumbnail_width><thumbnail_height>1707</thumbnail_height></oembed>
